Privacy Policy
Welcome to our website. Protecting your personal information is of paramount importance to us. This Privacy Policy explains what data we collect, how we use it, and your rights concerning your information when you visit or interact with our website.
What Data We Collect
We may collect and process the following information about you:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily provide it (e.g., contacting us or subscribing to newsletters).
- Technical Data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: information about how you use our website, pages visited, and other diagnostic data.
- Cookies and Tracking Data: small files stored on your device to enhance user experience and gather analytical data.
How We Use Data
Your information is used strictly in accordance with applicable laws and for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve and personalize your experience on our website.
- To send you relevant updates, newsletters, or marketing communications if you have agreed to receive them.
- To analyze usage patterns in order to enhance website functionality and performance.
- To ensure security and prevent fraudulent activity.
Cookies
Our website employs cookies to improve usability and functionality. Cookies are small text files stored on your device by your browser. We use:
- Essential Cookies: necessary for the operation of the website.
- Analytical/Performance Cookies: to understand how visitors interact with the website and improve user experience.
- Functional Cookies: to remember your preferences and settings.
You can choose to disable cookies through your browser settings; however, this may affect the website’s performance and your experience.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as our Social/X page. We do not control the content or privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security procedures are regularly reviewed and updated to maintain the highest level of protection.
User Rights
You have the following rights in relation to your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct or update any inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your data, subject to certain legal obligations.
- Right to Object: You have the right to object to our processing of your data for marketing or other purposes.
- Right to Data Portability: You can ask for a copy of your data in a machine-readable format.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us:
- Email: [email protected]
- Phone: +44 7700 900881
- Address: Unit 7B, 118 Willowbrook Road, Hatfield Green, Hertfordshire, AL10 3XZ, United Kingdom
- Social/X: https://x.com/fexyciy_official_5kL2
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
